Returns & Exchanges
Due to the perishable nature of our products, we do not accept returns on food items; however, we are committed to your satisfaction and will replace any damaged or incorrect orders. If you experience an issue with your Mike's Hot Honey purchase, please contact our support team within 14 days of delivery.
Contact Support
Email our customer service team with your order number and a brief explanation of the issue you are experiencing.
Provide Documentation
Attach a photo of the product, packaging, and any visible damage or errors to help us expedite your claim.
Verification
Our team will review your request within 2 business days to verify the claim and determine eligibility for a replacement or refund.
Resolution
Once approved, a replacement shipment will be sent to your original address, or a credit will be issued to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing